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FIbre Support

Get expert support with your Fibre connection.

PRINTER CONNECTION

kevincaterham
First Timer
Private Message TalkTalk

on ‎10-07-2024 09:34 AM

Message 4 of 4

I have bought a new printer and it won't connect to my router. Printer is a Canon pixma TS3355 and router is as supplied by Talktalk some years ago. Do I need a new router? The router has IP address, network and password on label if this can be useful. WPS button has no effect.

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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎10-07-2024 09:50 AM

Message 1 of 4

Thanks @KeithFrench 

 

@kevincaterham 

 

Please can you add your name and TalkTalk landline number to your Community Profile.

 

Thanks

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KeithFrench
Community Star
Private Message TalkTalk

on ‎10-07-2024 09:40 AM

Message 2 of 4

I have this printer myself and had no problem connecting it via WPS to numerous WiFi Hubs. Which make/model of router do you have?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎10-07-2024 09:39 AM

Message 3 of 4

Hi @kevincaterham 

 

Which router do you have? (make and model)

 

Have you tried factory resetting the router using the pin hole reset for ten seconds?

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