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on 06-08-2024 10:10 PM
My internet connection symbol is showing 5 bars, so how can this be explained?
on 08-08-2024 08:33 AM
Morning,
Thanks for the update. Have we ever sent you a replacement router for testing purposes to rule this out?
Thanks
Michelle
on 08-08-2024 08:30 AM
After pulling the mains cable out of the router for a minute or so I plugged it back in and the result was dramatic, in fact this one of the highest speeds I've had on wi-fi. The trouble is that I seem to have to keep doing this re-setting quite frequently. I've never found a wired connection to show any more than a marginal improvement, which is strange. It's impractical for me to have a permanent wired connection because with the only telephone socket being in the hall, it means trailing a long cable across the floor and through doors.
p.s. I've never heard of a forum than won't accept images in .jpg format.
on 07-08-2024 07:41 AM
Hi Labrat
I'm sorry to hear this.
Was this a wireless speed test?
Please can you power down the router for a full 30 minutes and then run another speed test?