Sorry to hear that you're experiencing problems with your service. If you still need assistance can you please add your TalkTalk landline telephone number to your community profile
Standard TalkTalk router means nothing. What make/model of router do you have (these details will be on a label on the rear or underside of it)?
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
