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on 22-02-2024 12:11 PM
White light is not working on my router
on 26-02-2024 11:45 AM
Hi
That's great, thanks for letting us know.
Regards,
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 26-02-2024 11:41 AM
Hi yes new router received and all up and running thank you
on 26-02-2024 10:47 AM
Hi Keifer
Have you received the replacement router?
on 22-02-2024 01:18 PM
Hi Keifer
Ahh thank you, You too 🙂
on 22-02-2024 01:16 PM
Thank you very much for your help, have a nice rest of the day 😀
on 22-02-2024 01:14 PM
Hi Keifer
No problem 🙂
The router is on its way, please allow 24-48hrs for this to arrive.
I have also sent you a Private Message with a link to a short survey for the Community.
Thanks again.
Debbie
on 22-02-2024 01:08 PM
Yes please
on 22-02-2024 01:02 PM
Hi Keifer
Would you like me to send a replacement router?
Please can you add your name and TalkTalk landline number to your Community Profile.
Thanks
Debbie
on 22-02-2024 12:15 PM
Yes I have a connection
on 22-02-2024 12:12 PM
Hi Keifer,
Can I just confirm, is your connection also not working or just the light on the router?
Thanks
Michelle