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FIbre Support

Get expert support with your Fibre connection.

Router

Keifer
Chatterbox
Private Message TalkTalk
Message 11 of 11

White light is not working on my router 

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10 REPLIES 10

Message 1 of 11

Hi

 

That's great, thanks for letting us know.

 

Regards,

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Message 2 of 11

Hi yes new router received and all up and running thank you 

Message 3 of 11

Hi Keifer

 

Have you received the replacement router?

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Message 4 of 11
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Message 5 of 11

Thank you very much for your help, have a nice rest of the day 😀

Message 6 of 11

Hi Keifer

 

No problem 🙂

 

The router is on its way, please allow 24-48hrs for this to arrive.

 

I have also sent you a Private Message with a link to a short survey for the Community.

 

Thanks again.

 

Debbie

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Message 7 of 11

Yes please 

Message 8 of 11

Hi Keifer

 

Would you like me to send a replacement router?

 

Please can you add your name and TalkTalk landline number to your Community Profile.

 

Thanks

 

Debbie

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Keifer
Chatterbox
Private Message TalkTalk
Message 9 of 11

Yes I have a connection 

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 10 of 11

Hi Keifer,

 

Can I just confirm, is your connection also not working or just the light on the router?

 

Thanks

 

Michelle