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on 23-10-2023 10:22 AM
If I do a speed test using Talk Talk I get I get the speed expected, occasionally, 77mbs down load with or without my VPN connected and using ethernet, so all good.
If I use Ookla or any other speed test I get 30mbs down load, with or without a VPN connected.
Clearly they both can't be right so who is telling the truth?
on 05-12-2024 11:45 AM
Hi
Speedtest results always vary due to location, server traffic etc, so it is always good practice never to rely on just one.
I've always found a google speed test and Sam Knows speed test to be reliable.
Karl.
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on 05-12-2024 11:35 AM
Talktalk is showing 77Mb download speed. Ookla ect are showing I am getting 25Mb less. I know I am not getting the correct speed as it is taking me much longer to download different programs
on 23-10-2023 01:14 PM
OK thanks, please let us know how you get on
Chris
Chris, Community Team
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on 23-10-2023 12:07 PM
on 23-10-2023 10:45 AM
Hi
Speed tests are a little like weather reports and can vary.
Each speed test site can be affected by network traffic, the location of the server you are using for the test etc, so it's always good practice not to put your faith in a single test, but use a few to get an average. It's also a good idea to try and use a speed test that has a server close to you. so for example, if your in the north of England and you choose a London based server this could give a slightly lower result than say a Manchester based server. I've also seen someone using a US based speed test and getting really low results.
The TalkTalk speed test will give a relatively accurate result as it is on the same network as your connection, but I've also found Sam Knows Speedtest to be a good alternative as well.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.