FIbre Support

Dwdotty · ‎30-09-2024

I am having lots of spasmodic interferance on my TV occuring later in the day that gets worse the longer the tv is on, it also distorts the sound.

Also when I turn the TV and Talk Talk button off on my remote the blue talk talk button keeps flashing and will not stop until I take the battery out of the remote, any ideas anyone?

Karl-TalkTalk · ‎30-09-2024

Hi

Can you try a maintenance reset of the box here : https://community.talktalk.co.uk/t5/Articles/TV-Box-Maintenance-Reset/ta-p/1429347

Set the box back up and see if the issue continues.

Thanks

Karl.

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fr8ys · ‎30-09-2024

Which box do you have?

What is the picture like if you plug the aerial into the TV, bypassing the box? Does the TV picture show similar symptoms over a similar period?

The weather is also causing issues at the moment. Has this been going on long, or maybe just the last couple of days?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.