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11 hours ago
As noted in the post "New TalkTalk Wi-Fi Hub Firmware SG4K100208"
"Since the recent update to SG4K100208 within the routers menu structure Maintenance -> Logs is now empty regardless of the logging criteria applied."
I noted in my reply that I was experiencing the same issue.
@Michelle-TalkTalk asked that the additional info was added to a new thread
I also noted tha the router had re-started the regular 6 Second drop outs, which had plagued a previous update, then resolved in an update prior to SG4K100208.
I have a SamKnows box constantly monitoring the line. It is impossible to
check what is going on as, combined with this latest bug, there's no log to read!
Going to My Connection says all is fine!
It is also worth noting that the logs page has had a longer standing bug (also mentioned on thes forums) that often only page 1 can be read. Trying to access subsequent pages causes a crash, and needed you to re-login to the router.
10 hours ago
Morning,
Thank you for creating a new topic. I've raised this with our Devices Team now and I will post back here as soon as I receive an update back.
Michelle
11 hours ago
Here's where the drop outs start, days prior to the update, all have green ticks.