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yesterday
Hi there, we have an engineer coming tomorrow afternoon as fault with phone line. This morning our WIFI has also gone down. Will the engineer tomorrow also be able to sort this problem? I guess they’re connected??
yesterday
Hi Nicki,
I'm sorry to hear this. Often a voice fault will impact the broadband connection in some way. Are you currently experiencing no dial tone? Usually once a voice fault has been resolved then there will also be an improvement in the broadband connection too.
Thanks
Michelle