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FIbre Support

Get expert support with your Fibre connection.

Telephone and WIFI problem

NickiB2
Visitor
Private Message TalkTalk

yesterday

Message 2 of 2

Hi there, we have an engineer coming tomorrow afternoon as fault with phone line. This morning our WIFI has also gone down. Will the engineer tomorrow also be able to sort this problem? I guess they’re connected?? 

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message

yesterday

Message 1 of 2

Hi Nicki,

 

I'm sorry to hear this. Often a voice fault will impact the broadband connection in some way. Are you currently experiencing no dial tone? Usually once a voice fault has been resolved then there will also be an improvement in the broadband connection too.

 

Thanks

 

Michelle

 

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