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FIbre Support

Get expert support with your Fibre connection.

Why no Full Fibre

SausageRoll
Participant
Private Message

on ‎13-02-2023 11:07 PM

Message 5 of 5

I'm just curious as to why TalkTalk suddenly stopped offering Full Fibre in my area. Prior to Christmas they, along with all other providers, were offering Full Fibre. All the other providers are still offering Full Fibre for my address, but TalkTalk aren't. Very strange.

"I only hope that we don't lose sight of one thing - that it was all started by a mouse." - Walt Disney
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4 REPLIES 4

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎20-03-2023 11:03 AM

Message 1 of 5

The only reason I can guess for this is because you are currently a Gfast customer, the full fibre team will be able to give you more information.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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SausageRoll
Participant
Private Message
In response to Arne-TalkTalk

on ‎14-03-2023 11:38 AM

Message 2 of 5

I've posted a new topic on this subject, but, briefly, it is now available at my address, but only for NEW customers, not an existing customer!!!

"I only hope that we don't lose sight of one thing - that it was all started by a mouse." - Walt Disney
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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎14-02-2023 11:55 AM

Message 3 of 5

Have you spoken to the full fibre team?  

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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martswain
Philosopher
Private Message TalkTalk

on ‎14-02-2023 07:50 AM

Message 4 of 5

Perhaps they have filled their allocation in the infrastructure, it happened in the past with FTTC and cabinet capacity.

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