WiFi Issues

[paul77]

Hi

I ve tested other WiFi channels and seen significant improvements but the router resets after 10 minutes or so back to 1 on 2.4ghz and 36 on 5 ghz I read a post on the forum that this is probably due to WiFi optimization, is it possible you could disable this for me please.

Many Thanks

Paul 

[Debbie-TalkTalk]

Hi @paul77 

I'm so glad to hear this 🙂

Thanks for letting me know.

I have sent you a Private Message with a link to a short survey for the Community.

Thanks again.

Debbie

[paul77]

Hi Debbie,

Massive improvements so far no more random disconnects (majority of devices),and the security camera I was struggling with (frame rate issues) is working perfectly. I went with channel 8 on the 2.4ghz and channel 60 on 5ghz no issues so far 👍. 

Many Thanks

Paul 

[Debbie-TalkTalk]

Hi Paul

How's the connection been since the WIFI optimisation was switched off?

[Debbie-TalkTalk]

Hi Paul

Apologies for this.

I've switched the WIFI optimisation off, please let us know how the connection compares.

Thanks

Debbie