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FIbre Support

Get expert support with your Fibre connection.

bbc i player keeps dropping out

gralin
First Timer
Private Message TalkTalk

on ‎21-04-2024 02:35 PM

Message 4 of 4

playing bbc i player on 4k hub - frequent drop of signal

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎29-04-2024 06:57 AM

Message 1 of 4

Hi

 

Have you tried a reboot of all equipment, router, TV box etc.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎22-04-2024 09:39 AM

Message 2 of 4

Hi gralin

 

Is Iplayer the only app affected ?  Have you tested any other apps ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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shaunrc
First Timer
Private Message TalkTalk

on ‎21-04-2024 10:25 PM

Message 3 of 4

You are not alone as I have been watching Sky Mix and the signal kept dropping.

 

Not very good when I am paying for Fibre 65.

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