disable wifi optimisation request

[bananarama1]

Hi,

My sagem router has recently had a firmware update.

My router keeps auto changing channel even though I set it manually.

This is causing daily wifi issues.

I need the wifi channel manual function.

Please may an OCE fully disable the wifi optimisation on my line?

Thank you
Kind regards

[Debbie-TalkTalk]

Hi bananarama1

The WIFI optimisation has been switched off.

Thanks

Debbie

[Gliwmaeden2]

You will need to request this after firmware updates or whenever you reset the router (but not after simply switching it off then on), @bananarama1.

It's never permanent. Leave the router on for staff to pick this up in the morning.