how do i rearrange an engineer appointment
on 08-04-2024 01:40 PM
Message 2 of 2
I've just moved house. TalkTalk said it would all just work from the 11th of this month. I then get an email saying they need to send an engineer. We're away on the 11th, so i'm trying to reaarange. I don't have an option to change the appointment under the order summary. When i try and call the automated voice hangs up on me when it goes to my account because ti sends me a link to a messaging service that doesn't help me. I'm in a loop!
Labels:
- Labels:
-
Engineers
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
1 REPLY 1
on 08-04-2024 01:57 PM
Message 1 of 2
Hi JustMo,
Can I just confirm, have you tried the below steps in this help guide? There is also the option to Live Chat the team directly who can change this for you.
About your new line installation - TalkTalk Help & Support
Thanks
Michelle
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content

Related Content
- Broken phone line and just need a BT repair person to come and re-attach the cable in Broadband
- Error Trying to Book Engineering Appointment in Fibre
- Confused and Frustrated – No Internet, Mixed Info, and No Updates in Full Fibre
- FTTC line disconnected without my consent and no communication about Full Fibre installation in Broadband
- No confirmation for engineer in Broadband