FIbre Support

Stevio777 · ‎27-03-2023

Hello When I first had Fibre 500 it was pretty good but for the past few months it generally is now slow to load a film I've checked the speed and that is fine? But now video is slow to load and keeps buffering!

thanks,

Steve

Karl-TalkTalk · ‎12-04-2023

Hi

are the adapters direct into wall sockets?

Have you tried relocating these to other sockets to see if the performance changes?

Thanks

Karl.

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Stevio777 · ‎11-04-2023

Yes it does. But I am using a plug-in and the TV is hard wired with a Ethernet cable from that.

Thanks

PS at first it was no trouble and the bar that shows you it's loading up was streaking across the TV

Michelle-TalkTalk · ‎28-03-2023

Morning,

I'm sorry to hear this. Can I just confirm, does the buffering also happen if you connect wired?

Thanks

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FIbre Support

video is slow to load fibre 500