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4K BOX VOLUME PROBLEM

etkonwgno
First Timer
Private Message

on ‎03-11-2023 04:10 PM

Message 3 of 3

I have my new 4k box set up, however, it has to be on maximum volume for me to just hear it. It is very low although it is on the highest level and the volume bar is showing an amber warning.

Any clues please how I can get the volume working correctly?

Thank you.

10.0.0.0.1 192.168.1.254
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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎06-11-2023 07:03 AM

Message 1 of 3

Hi

 

As fr8ys advises, check the actual TV Volume is at a good level, if this is set very low, then this will cause this type of issue.

 

Karl.

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fr8ys
Community Star
Private Message TalkTalk

on ‎03-11-2023 04:37 PM

Message 2 of 3

Silly question time, but are you using your TV volume as well?

 

Is this down so low you think the box is at fault when turned up?

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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