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on 13-03-2024 04:07 PM
Hello All
In the last few weeks I have had disconnections to my Fibre 65 and after having an engineer here and a new router it has started disconnecting again (4 times already this morning). If I go to full fibre does that give me a completely new line into my house, thus replacing any old line that I maybe having issues with? or does it still use a part of the old system that may or may not have a fault still on it? If it is a completely new connection then I will order it and go with that. I need a stable connection for when I am working from home as I do support for NHS Wa
on 14-03-2024 10:01 AM
Hi maonayze1
Have you checked that you are in a full fibre area? https://www.talktalk.co.uk/broadband/fttp
on 14-03-2024 07:59 AM
Cheers Fella ,that helps a lot. Order going in over weekend, thanks
on 13-03-2024 04:24 PM
Full fibre uses totally new fibre optic direct to your house. None of the old wiring is used at all, except in some cases where, if you have a landline, the new Digital Voice is not compatible with your landline phones (alrms etc).
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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