You'd have to order it along with the Full Fibre order (best done through Chat / Phone) @Bjfish.
Whoever has the contract with Talktalk in your area will install it - it varies from place to place, so City Fibre / Openreach / other infrastructure company.
Staff will not be back on here before Monday, @Bjfish, and so you are best making your enquiries through 03451 720088 [open till 6pm today, not open for this on Sunday].
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
