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NEED SOME HELP?

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Copper to fibre upgrade no internet now for over a week.

Guitartone
First Timer
Private Message TalkTalk
Message 3 of 3

Cityfibre upgrade me to fibre 150 and no Internet since. I have a CMP number but no call as promised. I haven't been able to work for a week and need someone to talk to does anyone know who to call?

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi

 

I've asked our network teams to take a look at this for you.

 

Thanks  

Karl. 

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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ferguson
Community Star
Private Message TalkTalk
Message 2 of 3

Ah, sorry to see this, the support team here should pick this up tomorrow and look into this for you. 

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