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Digital voice

taleps
First Timer
Private Message
Message 5 of 5

Hello

I have my new full fibre installed and I received a message to tell me how to connect the 'Digital Voice'.   I haven't received this product, should I have done?  I would like to get this if possible please.

Best wishes

Tom

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4 REPLIES 4

Message 1 of 5

@heresjonny, please follow up on the thread you started earlier in the month. It is here:

 

https://community.talktalk.co.uk/t5/Full-Fibre/Digital-voice-adapter/td-p/2969834

 

I'll re-escalate that one, so staff will pick it up again. If you lose track of your threads, check the ACTIVITY tab in the profile area. When logged in, you should be able to see all replies on your thread, and if logged out, you can still see what you posted. 

Gliwmaeden2, a fellow customer.
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heresjonny
First Timer
Private Message
Message 2 of 5

I am  also still waiting on my digital voice adapter as I have the 150 full fibre with voice package on the eero 6 router,  waiting since April.

Jon
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Karl-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi

 

did you request the voice service as part of your original order ?

 

If so, you would normally be issued with a digital voice adapter if you have the eero router, or The wi fi hub with the phone socket on the back, under the sticker.

 

Karl

 

 

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ferguson
Community Star
Private Message TalkTalk
Message 4 of 5

Which model of Hub do you have?

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