cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Discuss reContract

Peddars
Chatterbox
Private Message
Private Message

Message 4 of 4

My current contract finishes August 2023 next month.

For me to continue my contract with TalkTalk since the 1990's, I need Full Fibre to my residence as a FREE upgrade now that FIBRE connection has been installed back to the Horsham Exchange, as I believe. Are you therefore willing to provide this facility, as a long term customer, which, I believe requires a replacement Fibre cable for the present ducted copper cable from my house to a cable draw pit in Fenby Close Horsham RH13 6RP. Please advise urgently if this is possible as I need to make alternative arrangements with another provider before my current end date.
Kind regards Peter J. Ireland

Tel: XXXXXXX 

XXXXXXXX

(Telephone number and email address removed for SECURITY REASONS).

xxxx
0 Likes
3 REPLIES 3

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi Peddars

 

Call the loyalty team on 03451720088 The will be able to see what options are available.

 

Regards

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 4

Future Fibre support hub:

 

https://community.talktalk.co.uk/t5/FullFibre/bd-p/FutureFibre

Gliwmaeden2, a fellow customer.
0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

@Peddars, staff on here cannot set you up with a renewal or upgrade.

 

You need to research offers and negotiate directly with Talktalk by contacting the Loyalty Team. 

 

All details:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

If you wish to speak to Fibre support try 03451 720074.

 

All opening hours as in the above link.

Gliwmaeden2, a fellow customer.
0 Likes