Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Discuss reContract

Peddars
Chatterbox
Private Message TalkTalk

on ‎12-07-2023 09:58 PM - last edited on ‎12-07-2023 10:04 PM by

Private Message TalkTalk

Message 4 of 4

My current contract finishes August 2023 next month.

For me to continue my contract with TalkTalk since the 1990's, I need Full Fibre to my residence as a FREE upgrade now that FIBRE connection has been installed back to the Horsham Exchange, as I believe. Are you therefore willing to provide this facility, as a long term customer, which, I believe requires a replacement Fibre cable for the present ducted copper cable from my house to a cable draw pit in Fenby Close Horsham RH13 6RP. Please advise urgently if this is possible as I need to make alternative arrangements with another provider before my current end date.
Kind regards Peter J. Ireland

Tel: XXXXXXX 

XXXXXXXX

(Telephone number and email address removed for SECURITY REASONS).

xxxx
Labels:
0 Likes
3 REPLIES 3

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎13-07-2023 10:41 AM

Message 1 of 4

Hi Peddars

 

Call the loyalty team on 03451720088 The will be able to see what options are available.

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎12-07-2023 10:11 PM

Message 2 of 4

Future Fibre support hub:

 

https://community.talktalk.co.uk/t5/FullFibre/bd-p/FutureFibre

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎12-07-2023 10:07 PM

Message 3 of 4

@Peddars, staff on here cannot set you up with a renewal or upgrade.

 

You need to research offers and negotiate directly with Talktalk by contacting the Loyalty Team. 

 

All details:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

If you wish to speak to Fibre support try 03451 720074.

 

All opening hours as in the above link.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
0 Likes
© TalkTalk 2026