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EERO coverage and Wifi Hub 2 adaptor

sherifuro
First Timer
Private Message TalkTalk
Message 2 of 2

Hello , 

I got EERO router recently as part of the Fiber 150 plan . its coverage is not like the Wifi Hub 2 . it is poor . it needs extender . TalkTalk only offers the whole Wifi Home system to extend the coverage and it will cost extra pounds every month. 

 

I tried to return back to the Hub2 but unfortunately , it has a problem with the power adaptor , I do not know the problem what the power light is not turning on when I connect the adaptor to the wall socket . 

 

I made sure that the socket is working with other plugs . 

 

my question , 

Is there any way to get the extender alone (EERO extender) without the whole home system ? if not , could the Hub2 be replaced with another working one or got fixed ? 

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1 REPLY 1

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 2

Yes, you can contact the Loyalty dept on 0345 1725157 for extra Eero nodes.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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