Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Eero Ad Blocking

leebitton
First Timer
Private Message TalkTalk

‎02-01-2025 07:39 PM - edited ‎02-01-2025 07:40 PM

Message 8 of 8

I have had an Eero router for over two years now but it seems I may have somehow enabled ad blocking. I cannot see how to turn it off again and when I search online to says about going to the discover tab in the app which I don't seem to have. Does anyone know how to disable this feature?

Labels:
0 Likes
7 REPLIES 7

Anonymous
Not applicable
Staff
Private Message

‎03-01-2025 05:37 PM - edited ‎03-01-2025 05:41 PM

Message 1 of 8

 

 

Open App - 

 

Tap on "Activity"

(bottom of screen)

 

Scroll to bottom of page and tap - 

"Unlock more activity"

 

You should then see -

"Ad Blocks" 

 

 

0 Likes

fr8ys
Community Star
Private Message TalkTalk
In response to leebitton

on ‎03-01-2025 10:24 AM

Message 2 of 8

Where is says advanced security tap that. There is a menu behind this.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
0 Likes

leebitton
First Timer
Private Message TalkTalk
In response to Chris-TalkTalk

‎03-01-2025 09:35 AM - edited ‎03-01-2025 09:36 AM

Message 3 of 8

Hi. I don't seem to have the ad blocking option shown in the screenshot so I have still not managed to resolve it.


Screenshot_20250103-093553.png
0 Likes

Chris-TalkTalk
Support Team
Staff
Private Message
In response to leebitton

on ‎03-01-2025 08:45 AM

Message 4 of 8

Hi leebitton,

 

How are you getting on, has fr8ys and fergusons advice helped?

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

0 Likes

ferguson
Community Star
Private Message TalkTalk
In response to leebitton

on ‎02-01-2025 09:33 PM

Message 5 of 8

Just tap on Ad Blocking on the home page of the eero app:

 

..

 

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
0 Likes

leebitton
First Timer
Private Message TalkTalk
In response to fr8ys

on ‎02-01-2025 09:17 PM

Message 6 of 8

Hi thanks for your reply. I did as you said and the toggle switch was labelled Advanced Security which I toggled off but it made no difference unfortunately. It says that Ads are blocked for the network when looking at the content controls on one of the profiles.

0 Likes

fr8ys
Community Star
Private Message TalkTalk

on ‎02-01-2025 07:46 PM

Message 7 of 8

On the first page of the app, scroll down to security then advanced security, then Network control and toggle the switch there.

 

Hope this helps.

 

NB the TalkTalk interface differs from the Eero standard interface.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
0 Likes
© TalkTalk 2026