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Eero ethernet connected devices not connecting

Plutochris
Popular Poster
Private Message TalkTalk

‎18-09-2024 08:35 PM - edited ‎18-09-2024 11:49 PM

Message 2 of 2

None of our ethernet connected devices are connecting to internet ( 2 PCs and Sky Q)

 

Thanks for your response. Yes I am using a switch. Connected to that is a PC, laptop via a docking monitor, a talktalk voice digital adaptor and a Sky Q master box.

 

I just tried connecting the Sky Q box and it then connected OK but none of the Sky mini boxes we have would connect up to that.

 

I then connected the PC and it works OK.

 

When all were connected via the switch none of them will connect. 

 

I tried to just reply to your post but there is no text box, so just amended my original message!

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ferguson
Community Star
Private Message TalkTalk

on ‎18-09-2024 09:26 PM

Message 1 of 2

I assume you are using a switch? Have you tried any of them individually, directly connected to the eero?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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