Eero extender not working anymore

[kenjbod]

I have upgraded to Full Fibre from Fibre 150 I have been sent a Eero pro 6 and this is now woking fine. In my Living Room I have a Eero extender I used with old router. It looks as if the new Router works OK with my TV, but when I take my Ipad into the conservatory I loose the signal Will my old extender still work? I can't get the new Router to recognise it.

[Michelle-TalkTalk]

Morning,

How are you getting on?

Thanks

Michelle

[KeithFrench]

Is the extender an Eero 6? Is it in range of the Eero 6 Pro for the 5GHz backhaul to connect OK? By using an Eero 6 with an Eero 6 Pro, then the 6 Pro will only work at the same speeds as the 6.