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Error in TalkTalk's New Legal Page

Billx
Super Duper Contributor
Private Message TalkTalk
Message 9 of 9

If you click 'Legal' at the bottom of most TalkTalk Pages, it will take you to Talk's Legal page, https://www.talktalk.co.uk/legal.

If you click at the bottom of the Legal page, on 'Small Print', it will expand to show various legal headings. including headings on particular broadband packages.

Clicking on 'Full Fibre 65', for instance, will expand to show some details of that package.

 

Within each of those broadband packages, there is a link,

www.talktalk.co.uk/legal/annual-price-change

which will incorrectly attempt to take you to 'https://www.talktalk.co.uk/www.talktalk.co.uk/legal/annual-price-change', without success,

instead of correctly taking you 'https://www.talktalk.co.uk/legal/annual-price-change'.

 

Whoever is responsible, please remove one of the 'www.talktalk.co.uk's in all those links, in the Legal page.

 

Bill

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8 REPLIES 8

Billx
Super Duper Contributor
Private Message TalkTalk
Message 1 of 9

Thanks very much, @Arne-TalkTalk 

 

Bill

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Billx
Super Duper Contributor
Private Message TalkTalk
Message 2 of 9

 

Thanks very much, @Gliwmaeden2 

I did the various tests you did, myself, before I issued the statement.

The knee-jerk reaction of the other Community Star is not warranted.

 

Thank you again.

 

Bill

Message 3 of 9

Hi Billx

 

We will pass this to the team responsible for the page, to fix this.

 

Thanks for flagging this.

 

 

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 9

You are right that the main Legal  link does work,  @Billx.

 

Going directly from this is fine:

1000003807.jpg

 

Whereas the links in the package descriptions under small print whether from there or on TT publicity pages are all dead.

 

So this doesn't work:

 

1000003804.jpg

 Nor this:

 

1000003805.jpg

Etc, etc. I just get a blank page each time from these links, so, from "small print" they all need sorting, @Lorrainef, @Karl-TalkTalk ....

Gliwmaeden2, a fellow customer.

Billx
Super Duper Contributor
Private Message TalkTalk
Message 5 of 9

Obviously two of the links will take you nowhere, because they are incorrect.

One of the links will take you to the correct place

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Billx
Super Duper Contributor
Private Message TalkTalk
Message 6 of 9

Can you read English @ferguson 

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Billx
Super Duper Contributor
Private Message TalkTalk
Message 7 of 9

I've very clearly explained to you how you get to the incorrect link/s

Please correct them

 

Bill

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ferguson
Community Star
Private Message TalkTalk
Message 8 of 9

@Billx 

I am not sure what your point is, but none of the links you have posted seem to be resolving, save this one, which appears to offer the correct information:

https://www.talktalk.co.uk/legal/annual-price-change

 

 

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