Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Experiencing Poor Upload Speed on Full Fibre 65 - Need Help!

AmeliaCatherine
First Timer
Private Message

on ‎05-09-2023 12:33 PM

Message 4 of 4

I recently subscribed to Full Fibre 65, and while the download speeds have been great, I'm having some serious issues with my upload speed. It's been frustrating, especially since I need a reliable upload connection for work and other activities. Is anyone else facing a similar problem with Full Fibre 65?

0 Likes
3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Debbie-TalkTalk

on ‎08-09-2023 08:02 AM

Message 1 of 4

Hi AmeliaCatherine

 

Do you still need help with this?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




0 Likes

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎06-09-2023 07:17 AM

Message 2 of 4

Hi AmeliaCatherine

 

I'm sorry to hear this.

 

What speed are you receiving when running a speed test?

 

Have you tried powering down the router for a full 30 minutes?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




0 Likes

KeithFrench
Community Star
Private Message TalkTalk

‎05-09-2023 12:49 PM - edited ‎05-09-2023 12:54 PM

Message 3 of 4

Please can you elaborate by answering these few questions:-

1. What make/model of router do you have (if this is a TalkTalk router, these details will be on a label on the rear or underside of it)?
2. If you log onto the router what are the download & upload speeds quoted there (normally in the initial dashboard area)? If however, you have full fibre the way to check the speed is different. Please can you connect an Ethernet (wired) device such as a PC/laptop directly to the ONT in place of the router. Then do a normal speed test there.
3. If you have any wired connections, are they affected in the same way as wireless ones?

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
© TalkTalk 2026