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I want to connect to proper super fast fibre broadband

Seamoore
First Timer
Private Message
Message 3 of 3

Hello please help,  please physically connect me to proper super fast Fibre broadband,  the City Fibre green fibre- connection box is right outside my front door.  I'm in a house of 4 flats,  I own mine the other 3 are tenants.  I understand that I need them to sign permission for installation into the house,  even just for my flat.  Please help me, I've asked everywhere,  why is it so difficult? I'm willing to pay for mine installation.  Thank you very much. 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Seamoore

 

Best option would be to call the us  on 03451720088 The sales team will be able to see what options are available

 

Sorry for any inconvenience caused. 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

If permission is required, don't ignore it:

 

Screenshot_20230904-222900_Chrome.jpg

 That's from here:

 

https://cityfibre.com/homes/installation

 

Similarly with Openreach:

 

20230904_223424.jpg

You'll probably need to check with their landlord too.

https://www.openreach.com/fibre-broadband/fibre-for-home/ultrafast-full-fibre-broadband-to-your-apar...

 

Gliwmaeden2, a fellow customer.
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