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Faulty Router

ivyplace
First Timer
Private Message TalkTalk
Message 7 of 7

Hi, 

 

My router seems to be faulty, I have checked and there is power to it but it isn't giving out signal. Would it be possible to get a new one sent out? 

 

Thank you 


Tom 

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6 REPLIES 6

Message 1 of 7
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Message 2 of 7

Hi Tom

 

You're welcome 🙂

 

Please let us know how you get on.

 

Thanks again.

 

Debbie

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ivyplace
First Timer
Private Message TalkTalk
Message 3 of 7

Thanks for your help debbie! 

Message 4 of 7

Hi Tom

 

Thanks for updating your Community Profile 🙂

 

I've requested that a replacement router is sent, please allow 48-72hrs for this to arrive.

 

Please let us know how you get on.

 

Debbie

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ivyplace
First Timer
Private Message TalkTalk
Message 5 of 7

Hi Debbie, I've added my name and talk talk account number. I don't have a landline . Thanks

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 6 of 7

Hi Tom

 

Thanks for creating a new topic.

 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send you a replacement router.

 

Thanks again.

 

Debbie

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