Please help! Day 8 without internet connection since Outreach came to connect full fibre. There was no connection when the engineer left. He said I would have to contact Talktalk as the problem was likely at their end. I have now spent 10 hours being passed from one agent to another including the complaints team who, in spite of promising a call back twice, have failed to get back to me. I am going round in circles and am no further forward. I’ve also tried the 0345 number and have been directed to the chat. I don’t know where to go next. I am normally very calm and patient but my stress levels are now through the roof! What next?
