NEED SOME HELP?

ferguson · ‎07-02-2024

Hi chaps, as above. Just stopped about 10 minutes ago. Can't get anything from Test my connection. Am in the process of trying a 30 minute shutdown on both ONT and router, but would be grateful if you could check from your end anyway. Ta.

@Chris-TalkTalk @Anonymous

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Debbie-TalkTalk · ‎09-02-2024

Ahh great, thank you, you too 🙂

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ferguson · ‎09-02-2024

Hi Debbie.

Yeah all good thanks. Have a great weekend. 🙂

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Debbie-TalkTalk · ‎09-02-2024

Hi ferguson

Just checking in to make sure everything is still working ok?

Thanks 🙂

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Debbie-TalkTalk · ‎07-02-2024

Hi ferguson

I'm so glad to hear this 🙂

Ahh it's no trouble, that's what we are here for 🙂

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ferguson · ‎07-02-2024

Hi Debbie, all back up again, one of those things I guess. Sorry to have bothered you, but many thanks for the quick responses.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Debbie-TalkTalk · ‎07-02-2024

Hi ferguson

Ok, thank you 🙂

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ferguson · ‎07-02-2024

Thanks @Debbie-TalkTalk give me about 15 minutes.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Debbie-TalkTalk · ‎07-02-2024

Hi ferguson

Oh no, I'm sorry to hear this.

I've ran a test and this has detected a potential issue. They have asked us to make sure that the router/ONT are switched on and everything is connected securely?

Please let me know once both the router and ONT are back on and I will check this again.

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NEED SOME HELP?

Internet down.