NEED SOME HELP?

essexbloke · ‎26-03-2024

Hi, we have no internet this morning , our hub is showing a red light, I have tried all the usual things, any ideas ?

Karl-TalkTalk · ‎26-03-2024

No Problem 🙂

Just glad it's working for you.

Karl

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

essexbloke · ‎26-03-2024

Ahhhh yes, sorry Karl I was about to message back, it's come back on now, thank you.....I was being a bit hasty imagining the family moaning all Easter 😆

Karl-TalkTalk · ‎26-03-2024

Hi

Have you powered down the router and ONT for 30 minutes to clear the session ?

Also, what lights are on the ONT ?

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

NEED SOME HELP?

Internet down