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on 03-06-2023 01:37 PM
I've been looking at going full fibre for a while now, but I've held back because I need that landline number for elderly relatives that rely on their landline to contact me. Is there a work around/solution to this, as all full fibre contracts mean no landline?
Thanks in advance.
on 06-06-2023 11:08 PM
Did you get any further with this?
on 03-06-2023 03:10 PM
Further details and a postcode checker here, @snapman:
https://new.talktalk.co.uk/broadband/fttp
Or phone 03451 720074 or 03451 720088 ( and ask for the full Fibre team)
Chat should work if you disable ad blockers, enable pops or try another browser. You should be able to just use Chat from the blue button on this page, Chat Now:
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
on 03-06-2023 03:10 PM
You should see a blue chat now button towards the bottom of the page here:
https://community.talktalk.co.uk/t5/FullFibre/bd-p/FutureFibre
If you can't see it, make sure pop ups are allowed and ad blockers are disabled, or try a different browser.
on 03-06-2023 02:48 PM
No, I haven't @ferguson . I was hoping to get talktalk live chat, but I see no option to do so. How do I contact the Future Fibre team? Thanks in advance.
on 03-06-2023 02:20 PM
Not all Full Fibre contracts mean no landline. It depends at the moment on which network supplier TalkTalk are using in your area. Openreach do provide the option of a VoIP service, I know, because I have one. City Fibre are planning on doing so. Other suppliers e.g. Freedom Fibre I am not so sure. Have you been in touch with the Future Fibre team yourself to check what is actually available at your address?