Migrated from Shell to Fibre 150 but speed unchanged
on 18-07-2024 09:50 PM
Message 22 of 22
I received an email yesterday saying "Migration Successful, Speed Boost on us - We’ve upgraded the speed of your broadband from 100Mb/s to 150Mb/s at no extra cost to you, as our packages are slightly different."
Yet my speeds are unchanged from what they've always been with Shell; 107 max down and 19 up. Should be 150 down and 30 up?
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21 REPLIES 21
on 18-07-2024 10:34 PM
Message 21 of 22
So they should. How are you testing, wired, or wireless? Maybe switch off the ONT and router for 30 minutes to see what happens?
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