NO 'Contract Information' and 'Contract Summary' at MyAccount

[Billx]

There used to be the 'Contract Information' and 'Contract Summary' viewable at MyAccount, at https://service.talktalk.co.uk/packageandservices. It is no longer there. Does anyone know where it has moved to?

Bill

[Billx]

Just checked, @Arne-TalkTalk

And yes, that link has now been put back, at its usual place. Thanks, @Arne-TalkTalk 

But for me, that link gives out the wrong 'Contract Information' and the wrong 'Contract Summary'

This has been the centre of my running complaint, as you probably know.

Thanks again for having that link restored.

Bill

[Billx]

That's very positive, @Arne-TalkTalk 

Bill

[Arne-TalkTalk]

I can assure you its being worked on and the documents will be restored.

[Billx]

Do we have to wait for 6 months for this link to be corrected?

Bill

[Billx]

Hi, @Arne-TalkTalk 

It doesn't look like My Account team are going to do anything about it.

Or, perhaps, 'Contract Information' and 'Contract Summary' are not going to be viewable at MyAccount, any more.

Bill

[Arne-TalkTalk]

Hi Billx

Thanks for flagging this I will report it to the My Account team.

Regards