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National Lottery web site access

Djabz
First Timer
Private Message TalkTalk
Message 7 of 7

Advised that my ISP has not registered my IP address to enable access. I see a few others have this issue and despite contacting support they are in denial that the issue is TalkTalks 🤷‍♂️🤷‍♂️Web issue explainedWeb issue explained

 

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6 REPLIES 6

Message 1 of 7

Thanks for letting us know Djabz. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 2 of 7

Exactly the same, no change

 

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Chris-TalkTalk
Support Team
Staff
Private Message
Message 3 of 7

Hi Djabz,

 

How are you getting on, has ferguson's advice helped?


Chris

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Message 4 of 7
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Djabz
First Timer
Private Message TalkTalk
Message 5 of 7

Thanks for the suggestion but that hasn’t worked recently 🤷‍♂️

 

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fr8ys
Community Star
Private Message TalkTalk
Message 6 of 7

Try turning your router off for at least 30 minutes to enable another session which will reset your IP address.

 

Let us know if it works, it has for others.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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Anonymous User