Need a new router

[AaronHopkins]

Hi,

My internet keeps going down for 3-10 minutes many times a day, and have had engineers come round that have a look and they always say it is the router but nothing is being done. I have been trying to get in contact through the chat but nothing. This is without the terrible download/ upload speeds that I have been getting, I am ment to be getting 56mb down and the best I get is 20 on a good day.

Please fix this.

[Debbie-TalkTalk]

Hi @AaronHopkins 

Do you still need help with this?

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

[Debbie-TalkTalk]

Hi @AaronHopkins 

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

[Gliwmaeden2]

Staff will respond during the week, @AaronHopkins.

Make sure that you have completed your community forum profile details for them to identify your account. 

Go via your avatar,  settings,  profile wizard.