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on 11-06-2024 04:38 PM
Hi
Just a quick question.
I now have full fibre, which I am very happy with. However for the last couple of days when I turn my Android TV box I have to reconnect it to the Internet to access the apps.
It only takes a second to do and is not really a hardship, but if I could get the box to stay connected it would be better! 😊
Any advice or help would be much appreciated.
Thank you Dave.
on 17-06-2024 08:02 PM
Hi fy8ys
Just a quick message to let you know that resetting the box seems to have done the trick! 😊 Many thanks for your help and advice.
Best wishes Dave.
on 11-06-2024 07:55 PM
Hi
Thank you for your advice and response. Okay I will give that a try and keep you posted!
Have a great evening. Dave.
on 11-06-2024 05:39 PM
Your box should be permanently connected to allow for updates to the system to be installed and also the guide to be updated. You shouldn't ned to be re-connecting.
Have you tried forgetting the network on the box and then re-adding it? Also try rebooting your router.
If this does not work, then try factory resetting your box from the settings menu as, if there is a bug, this should clear it.
Hope this helps and please let us know how you get on.