Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Netgem startup

LeeVanRoth
First Timer
Private Message TalkTalk

on ‎20-01-2024 09:22 AM

Message 3 of 3

Is there a way to have the box startup quickly when it's switched on? Ours takes a while to power up and then sticks on a screen suggesting what to watch. Would be better if it just went directly to TV channel. Thanks 

 

Labels:
0 Likes
2 REPLIES 2

LeeVanRoth
First Timer
Private Message TalkTalk
In response to fr8ys

on ‎20-01-2024 02:06 PM

Message 1 of 3

Thanks for the prompt reply. The Netgem seems to have a fair few problems built in! Shame they didn't listen to testers, typical ... "What do you not like about it?" .... "Hard luck, that's how it's designed!"! ... We're also experiencing a lag in the audio ... but that'll be a other post 🙄

0 Likes

fr8ys
Community Star
Private Message TalkTalk

on ‎20-01-2024 11:20 AM

Message 2 of 3

No, there is no way to change this. It's part of the Freeview Play operating system that this box uses.

 

I think you can dismiss the "what to watch" box by clicking the home button rather than clicking across to no thanks 

 

Btw, I was part of the testing team for the box and the start up time and the pop up box were the 2 least favourite parts of the operating system, but there was no changing it as it was part of the generic Netgem setup.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
0 Likes
Related Content
© TalkTalk 2026