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New TV Box

Delso1947
First Timer
Private Message TalkTalk

on ‎12-01-2024 08:18 PM

Message 2 of 2

I was talking to a member of staff earlier who said I would be receiving a new TV Box, and to call back in about 2 hours, which I am doing. I am sorry but I do not understand what I am supposed to be doing here.

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎15-01-2024 08:35 AM

Message 1 of 2

Hi

 

just some background info, are you a new customer to TalkTalk or have you been a customer for a while ?

 

If a new customer, have your services gone live ?

 

Did you request a TV Box or have you added TV to your services recently ?

 

Thanks  

Karl. 

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