NEED SOME HELP?

Nigel2806 · Tuesday

I have full fibre though a cable with telephone line. Currently using a Sagemcom router. Telephone has recently gone off with no dialling tone. Internet connection works OK. Tried rebooting without success.

Karl-TalkTalk · Tuesday

Excellent news. Thanks for confirming.

Regards,

Karl.

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Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Nigel2806 · Tuesday

Tried another reboot and it worked this time. Problem solved!!

Karl-TalkTalk · Tuesday

Hi

All looks ok here, have you tried powering off the router and ONT for 30 minutes to clear the session and see if this restores the dial tone etc.

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

NEED SOME HELP?

No dialling tone on full fibre landline