No internet since Monday TW9 area

[kr3m213]

I have no internet since Monday nothing from Talktalk nothing from nobody. 

Help me please I have children and car to charge I need connection 

Richmond TW9 area 

my account number  REMOVED

[Gliwmaeden2]

@kr3m213, now that this has a reply from staff, I'll move your second thread out of the way, to avoid confusion. 

Please ensure that you put your personal information details in the Profile area only. Never on the thread. Your account number has been removed from display. 

[Michelle-TalkTalk]

Hello,

Can you please update your community profile to include your:

• TalkTalk Telephone number or Account number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle