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Problems with replying from iphone

JennyR
Whizz Kid
Private Message TalkTalk
Message 6 of 6

I am signed into my Account, Since the changes to the Community which used to have a user name and password to sign in, I am signed in with my Account details although I am unable to reply - when clicking on reply it does not open up a text box so please can somebody see how this can be rectified.  
I am trying to sort out a problem with a talktalk signal booster which is not connected although I can’t reply to questions being asked.

 

The only way I can add anything is by starting a new post - so the person who is trying to merge my posts - please stay out of it!!!

0 Likes
5 REPLIES 5

Anonymous
Not applicable
Staff
Private Message
Message 1 of 6

Hi Jenny,

 

I'm glad to hear this and thanks for confirming 🙂

 

Michelle

 

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Message 2 of 6

Hi

Yes, it appears to be working now..

 

i will now reply to previous post.

 

Thank you

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StephenF
One of you now
Private Message
Message 3 of 6

Hey @JennyR 
This should be fixed now, I logged in as you and i could see the "finish registration" link has gone and was able to get a post box when clicking reply, could you log in and let me know yourself that you're able to reply now? 

Thanks

Stephen, Community Manager
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StephenF
One of you now
Private Message
Message 4 of 6

Hey @JennyR  we're looking into this issue and we'll keep you posted when we know more. It's linked to an issues which is impacting a couple of users. we're working with out engineers to resolve asap. 

Stephen, Community Manager
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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 5 of 6

@JennyR, the new log in system is showing teething problems for some customers. 

 

I will flag this up for attention from staff. 

 

As I have said before, excess posts were moved and a colleague merged a couple of others.

 

There is absolutely no point in starting endless new threads.

 

Forum staff will not reply before Tuesday. 

 

Your original thread is here:

 

https://community.talktalk.co.uk/t5/Full-Fibre/Problems-with-WiFi-after-installation-of-future-fibre...

 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.