Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Restarting Network.

Talman
Whizz Kid
Private Message TalkTalk

on ‎24-01-2025 08:52 AM

Message 5 of 5

Hi

I have tried to install an update on my Eero router, but every time I click on install now I get the circle of doom where it is stuck on restarting network.

 

I have done all the usual stuff unplugged it etc and when I go back into the app is says update available, and I click on install now and get stuck at the same point.

 

Is there anything else I can try or is my router faulty? 

 

Many thanks Dave.

 

 

Labels:
0 Likes
4 REPLIES 4

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Talman

on ‎27-01-2025 07:17 AM

Message 1 of 5

Hi @Talman 

 

That's great, thanks for letting us know 🙂

 

Thanks for your help @fr8ys 🙂

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




0 Likes

fr8ys
Community Star
Private Message TalkTalk
In response to Talman

on ‎25-01-2025 07:57 AM

Message 2 of 5

Pleased to hear it worked ok.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Talman
Whizz Kid
Private Message TalkTalk

on ‎24-01-2025 11:12 PM

Message 3 of 5

Hi fr8ys

 

Thanks for your answer! It has finally installed and restarted the network!😊

 

Best wishes Dave.

fr8ys
Community Star
Private Message TalkTalk

on ‎24-01-2025 10:10 AM

Message 4 of 5

I get this too. Sometimes it works if I click back then try again. 

If not I leave it as it will update overnight.

 

The router is not faulty, just a communication issue between the app and the router when it doesn't pick up the command.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
© TalkTalk 2026