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Someone cut my fiber cable outside

Grace4546
First Timer
Private Message TalkTalk

on ‎12-01-2024 08:51 PM

Message 3 of 3

I need an engineer to come round and fix it. The online chat is useless and I work all day so it's hard to phone up.

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message

on ‎15-01-2024 08:05 AM

Message 1 of 3

Hi Grace4546,

 

If you still need assistance can you please add your TalkTalk home telephone number or account number to your community profile and we'll look into this for you

 

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎12-01-2024 09:02 PM

Message 2 of 3

There won't be anyone back on here from support staff before Monday, @Grace4546.

 

Use the contact details here:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

You'll see that phoning is available till 6pm on Saturday. Not available Sunday. 

 

Chat shows more extensive hours and is open both days. 

Gliwmaeden2, a fellow customer.
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