Someone cut my fiber cable outside

[Grace4546]

I need an engineer to come round and fix it. The online chat is useless and I work all day so it's hard to phone up.

[Chris-TalkTalk]

Hi Grace4546,

If you still need assistance can you please add your TalkTalk home telephone number or account number to your community profile and we'll look into this for you

Chris

[Gliwmaeden2]

There won't be anyone back on here from support staff before Monday, @Grace4546.

Use the contact details here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

You'll see that phoning is available till 6pm on Saturday. Not available Sunday. 

Chat shows more extensive hours and is open both days.