There won't be anyone back on here from support staff before Monday, @Grace4546.
Use the contact details here:
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
You'll see that phoning is available till 6pm on Saturday. Not available Sunday.
Chat shows more extensive hours and is open both days.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
