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TTalk has f...ed up MyAccount again

Billx
Philosopher
Private Message TalkTalk
Message 4 of 4

From MyAccount I navigate to https://service.talktalk.co.uk/billsandpayments/latestbill   which is where I usually see my latest bill. Now this page has changed its mode, and just does the juggling balls act forever. So I have been disabled now from seeing the bill.

 

Previously, TTalk, when I upgraded to have the UK Calls Boost, with a new broadband contract, it messed up the new 'Contract Information' and the new 'Contract Summary'. I have still not been able to get those 2 new documents. I am still begging TTalk to do what needs to be done. This happened nearly 5 months ago

 

Bill

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3 REPLIES 3

Message 1 of 4

Ah, but there's a new problem, but maybe related.

 

One has to be logged into MyAccount, to get to the link easily.

From the main page of MyAccount, one needs to go to the bottom of the page, and click 'Cookies and our policy'

 

In the 'Cookies and our policy' page, I would like to go to 'update your cookie preferences here', but I can't.

 

Is it possible to have the link updated please?

 

Bill

 

 

 

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Message 2 of 4

Thanks, @ferguson 

But your address is exactly as mine.

 

Anyhow, I have to admit, that I overdid it a bit with my blocker. I have reversed it now, and all's OK.

 

Bill

 

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ferguson
Community Star
Private Message TalkTalk
Message 3 of 4

That link gives me an "Oops." Try this one?

https://service.talktalk.co.uk/billsandpayments/latestbill

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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