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Talk talk TV box

Nautilus186
Conversation Starter
Private Message TalkTalk
Message 5 of 5

Hi .l have Fibre 150 and talk talk TV but have noticed l have the netgem 4k box but would prefer the new streaming box with Google that has replaced it. I do not like the netgem box as it is sluggish and the controller does not work very well .Can l get this box swapped for the 4k Google you view hub box that is given out  with fibre 150 now as l believe it's replaced the box l have?

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4 REPLIES 4

Message 1 of 5
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Message 2 of 5

Pleased you got it sorted.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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Nautilus186
Conversation Starter
Private Message TalkTalk
Message 3 of 5

Thanks have done that and all good.

fr8ys
Community Star
Private Message TalkTalk
Message 4 of 5

You would probably do best to phone the Loyalty team to discuss this.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).